At Wathelp, we strive to provide high-quality services. This Refund Policy outlines the conditions under which we offer refunds for our services. By using our platform, you agree to the terms of this policy.
2. Eligibility for Refunds
- Service Issues: Refunds may be issued if there is a technical issue or service failure that prevents you from using our job portal as intended.
- Incorrect Charges: If you believe you were incorrectly charged, please contact us within 14 days of the charge for a review and potential refund.
- Cancellation of Services: Refunds are generally not provided for services already rendered or partially used unless specified otherwise in the service agreement.
3. Refund Process
- Requesting a Refund: To request a refund, please contact our support team at [contact@wathelp.com] with your transaction details and the reason for your request.
- Review: We will review your refund request and determine eligibility based on the terms outlined in this policy.
- Resolution: If your refund request is approved, we will process the refund to the original payment method. Refunds typically take 5-10 business days to appear in your account.
4. Non-Refundable Services
- Subscription Fees: Subscription fees are generally non-refundable unless specified otherwise in the subscription terms.
- Job Listings: Fees for job postings are non-refundable once the listing has been published.
- Promotional Offers: Refunds are not provided for fees associated with promotional or discounted offers.
5. Changes to the Policy
We may update this Refund Policy from time to time. Changes will be posted on our website, and your continued use of our services signifies acceptance of the revised policy.
6. Contact Us
For any questions or concerns regarding refunds, please contact us at [contact@wathelp.com]. We are here to assist you and resolve any issues promptly.
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